{"id":35146,"date":"2026-10-12T14:23:33","date_gmt":"2026-10-12T12:23:33","guid":{"rendered":"https:\/\/daisec.de\/?page_id=35146"},"modified":"2026-10-19T15:26:56","modified_gmt":"2026-10-19T13:26:56","slug":"chatbot-leitfaden","status":"publish","type":"page","link":"https:\/\/daisec.de\/en\/chatbot-leitfaden\/","title":{"rendered":"Chatbots erfolgreich planen und betreiben"},"content":{"rendered":"
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Sie m\u00f6chten einen Chatbot in Ihrem Unternehmen oder Ihrer Einrichtung einsetzen? Unser Leitfaden hilft Ihnen, die wichtigsten Voraussetzungen von der passenden Wissensbasis \u00fcber die Bed\u00fcrfnisse der Nutzenden bis zu Verantwortlichkeiten\n und laufenden Ressourcen zu kl\u00e4ren.<\/p>\n <\/div>\n <\/div>\n

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What is a chatbot?<\/h1>\n <\/div>\n <\/div>\n
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Chatbots sind digitale Dialogsysteme, die Fragen in nat\u00fcrlicher Sprache entgegennehmen und beantworten. Sie k\u00f6nnen beispielsweise Kundenfragen kl\u00e4ren, Mitarbeitende bei der Informationssuche unterst\u00fctzen oder durch Verwaltungsangebote\n f\u00fchren.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Ihr Leitfaden f\u00fcr Chatbot-Projekte<\/h1>\n <\/div>\n <\/div>\n
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Welche Technik wird ben\u00f6tigt? Wer pflegt die Inhalte? Und wie bleibt Ihr Chatbot dauerhaft hilfreich? Der Leitfaden b\u00fcndelt zentrale Fragen zu vier Bereichen:<\/p>\n <\/div>\n <\/div>\n

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Technische Ressourcen<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Nutzende und Nutzungskontext<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Organisation und Betrieb<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Ressourcen f\u00fcr den laufenden Betrieb<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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<\/path><\/svg><\/span> Leitfaden PDF herunterladen<\/span><\/a>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Sie haben Fragen?<\/h1>\n <\/div>\n <\/div>\n
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Sie m\u00f6chten die Anforderungen f\u00fcr Ihr Chatbot-Projekt besprechen? Unser DAISEC-Experte hilft Ihnen gern weiter.<\/p>\n <\/div>\n <\/div>\n

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Alexander Blezinger<\/p>\n <\/div>\n <\/div>\n

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Expert for Artificial Intelligence<\/p>\n <\/div>\n <\/div>\n

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blezinger@daisec.de<\/span><\/a>\n <\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Sie m\u00f6chten einen Chatbot in Ihrem Unternehmen oder Ihrer Einrichtung einsetzen? Unser Leitfaden hilft Ihnen, die wichtigsten Voraussetzungen von der passenden Wissensbasis \u00fcber die Bed\u00fcrfnisse der Nutzenden bis zu Verantwortlichkeiten […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"_tec_requires_first_save":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-35146","page","type-page","status-publish","hentry"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/pages\/35146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/comments?post=35146"}],"version-history":[{"count":9,"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/pages\/35146\/revisions"}],"predecessor-version":[{"id":35849,"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/pages\/35146\/revisions\/35849"}],"wp:attachment":[{"href":"https:\/\/daisec.de\/en\/wp-json\/wp\/v2\/media?parent=35146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}